Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.
We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule
For all items in stock, we will normally dispatch your order within two business days.
You must inform us within two working days if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders
If your item is not in stock, we will back order for you. If we anticipate that we will be unable to dispatch within 21 days we will notify you by email.
Tax Charges
For orders made from the UK or the European Union, VAT at the current rate is included.
Credit Card Security
All major credit cards are processed by Pay Pal
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Please note; 18k Gold Plating will not last forever and is not meant to be worn continually. Plated jewellery may last weeks, months or even years. Do not wear jewellery while in a pool, hot tub or bathing. The chlorine in the water can damage various gemstones and metals including gold if you require long lasting Jewellery, please buy solid gold or sterling silver.